Privacy Policy
Swifty House Cleaning ("we", "us", "our") respects your privacy. This policy explains what information we collect when you request a quote or book a cleaning, how we use it, and who we share it with.
Information we collect
When you use our online booking system we collect:
- Your first and last name
- Your mobile phone number
- The service address for your cleaning, including city, state and ZIP code
- Details about your home, such as its size and number of bathrooms
- The date and arrival window you select for your cleaning
We collect this information only when you enter it yourself on our booking form. We do not purchase contact information from third parties.
How we use your information
- To calculate the price of your cleaning
- To schedule and carry out your cleaning
- To send you booking confirmations and service updates by text message
- To contact you about your booking if we need to
Text messaging and mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
When you enter your phone number on our booking form, you are shown a consent statement and must actively agree before your booking can be completed. By giving that consent you agree to receive text messages from Swifty House Cleaning relating to your booking.
These are transactional messages only, such as booking confirmations and appointment details. We do not send marketing or promotional text messages.
Message frequency varies and depends on how often you book. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us using the details below.
Who we share information with
We share your information only with the people and services needed to deliver your cleaning:
- The cleaner assigned to your booking, who receives the details needed to carry out the job
- Our text message delivery provider, which sends messages on our behalf
- Our booking system provider, which stores your booking record securely
We do not sell your personal information. We do not share it for advertising. We do not share mobile phone numbers or messaging consent with anyone for marketing purposes.
How long we keep your information
We keep booking records for as long as needed to provide our service and meet our record keeping obligations. You can ask us to delete your information at any time.
Your choices
- Reply STOP to any text message to stop receiving texts from us
- Reply HELP to any text message for assistance
- Contact us to ask what information we hold about you
- Contact us to correct or delete your information
Children
Our services are intended for adults. We do not knowingly collect information from anyone under 18 years of age.
Changes to this policy
If we change this policy we will update the date shown at the top of this page.
Contact us
Swifty House Cleaning
Phone: 619-310-8148
Email: Adrian0503619@gmail.com